Shipping Terms

Listed below are our handling charges for pre-paid orders shipped within the continental 48 U.S. states. These orders do NOT pay any STANDARD GROUND SHIPPING when shipped in the 48 contiguous US states.

OVERNIGHT and 2-DAY SERVICE is available for an additional charge. Please email or call for a quote. Pricing will be based on the actual size and weight of the package not the total dollar amount of the order.

“LOCAL” is classified as someone within 15 miles of UPCO (3705 Pear Street Saint Joseph, MO 64503) Any order containing items from the LOCAL category or with the text ** Order Online for Local Delivery or Curb-side Pick-up ONLY ** will only be delivered if you are within the 15 mile radius. If you are outside of 15 miles from UPCO and ordering any of the “LOCAL” items you will have additional handling added to your order based on the weight of the items ordered.

Sorry no C.O.D. orders.

You may print the screen with your shopping cart at checkout time and then mail us a check or money order.

Alaska, Hawaii, APO, FPO and out of country customers. Please e-mail, fax 1-816-233-9696 your order, or call 1-800-254-8726 for an estimate of shipping charges and delivery times. All Shipping & Handling Costs for International Orders are non-refundable. UPCO is not responsible for any duties or fees at customs.

SALES TAX of 9.2% will be added to all orders sold within the state of Missouri.

The following table shows the handling charge that will be added to all orders.

Merchandise Order Total = Handling Charge

$00.01 to $59.99 = $6.95

$60.00 and OVER = NONE

Large Order Discount

The Large Order Discount Schedule applies to orders placed directly through UPCO and not through an affiliate website. Orders over $150.00 will automatically have a 2% discount applied individually to each item’s extended total.
Over $400.00 the discount will be 4%

Orders placed before 3:00 PM CST MON-FRI will usually ship the same day. (no weekend package pick up)

Small orders will usually ship US First Class Mail or US Priority Mail. Others will ship via FedEx (standard ground) or UPS (standard ground).
Please provide a complete street address and Business name when applicable. FEDEX and UPS will not deliver to P.O. boxes. Due to the new FedEx/UPS delivery policy, a rural address will take a few extra days for delivery.

Except for VACCINES, PRESCRIPTIONS and WHEELCHAIRS which are not returnable, every UPCO item is backed by our 30 DAY MONEY BACK GUARANTEE, since 1952.

Dog & Cat Food Sales Online

Dog & Cat Food is available for purchase on our website for LOCAL pick up and LOCAL delivery customers (within 15 miles of St. Joseph, MO) only at this time. If you are located outside of our local area and still would like us to “ship” pet food to you it will be at an additional freight charge based on the weight of the package and the “Free shipping over $60” will not apply to the pet food portion of the order.

Vaccine Orders

Vaccine orders placed during the “HOT” summer months are recommended to ship via next day or 2nd day air. We have discounted express shipping rates for vaccine orders available at checkout. Any vaccine order placed during this time and selecting standard shipping may be held until the beginning of the week to ensure vaccine viability based on transit times. Vaccine orders are shipped with frozen icepacks in insulated envelopes then packaged.  

Phones answered M-F 7:30-5:30 and Sat till 4:30 800-254-8726

FAX is on 24/7 816-233-9696


UPCO P.O. Box 969 St. Joseph, MO 64502-0969

Returned check charges will apply according to Missouri state laws.



Store Hours
Sat 7:30am-5:00pm CDT
Closed for Major Holidays